Final sale.

All sales are final

We don't accept returns, refunds or exchanges on any product, opened or unopened. This includes shade selections, gift sets and limited editions.

Before you order

If you're unsure about a shade or a formula, write to hello@ereis.skin or use our consultation. We'd much rather help you choose well the first time.

Damaged or faulty

If your order arrives damaged or faulty, write to us within seven days of delivery with a photograph. We'll replace it or refund it in full.

Wrong item received

If we sent the wrong product, let us know within seven days and we'll send the correct item and cover the return shipping.

Cancellations

Orders can only be changed or cancelled before they are packed. Write to us as soon as possible and we'll do what we can.

Questions

Anything unclear? Reach us at hello@ereis.skin and we'll reply within two working days.